Privacy Policy

SalesNinja AI (operated by N&M Academy LLC, "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to https://trysalesninja.com and to the calls, texts, and messages you exchange with us. We serve Sherwood & Washington County, OR.

Information we collect

We collect information you give us directly and information generated when you interact with our services:

• Contact and form data: your name, email address, phone number, business name, website, company details, and anything you type into our contact or strategy-session forms.
• Call and SMS data: when you call or text our phone number, we may collect your phone number, call and message content, recordings or transcriptions, and timestamps, including interactions handled by our AI receptionist.
• Messaging-channel data: messages you send through web chat, email, or connected channels such as social media direct messages.
• Usage data: basic technical information such as your browser type, device, and pages viewed, collected through standard web logging and any analytics or cookies in use.

How we use your information

We use the information we collect to:

• Respond to your inquiries, answer calls and messages, qualify leads, and book appointments.
• Provide, operate, and improve our services and your custom proposal.
• Send you service-related and follow-up communications by phone, SMS, or email that you have requested or consented to.
• Maintain security, prevent fraud or abuse, and meet our legal and accounting obligations.

SMS and call consent (TCPA)

By submitting a form or otherwise providing your phone number, you agree to receive calls and text messages (including via automated technology) from SalesNinja AI by N&M Academy LLC at the number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out of text messages, or reply HELP for help. Opting out of marketing messages will not stop service-related messages necessary to fulfill a request you have made.

How we share information

We do not sell your personal information. We share it only as needed to run our services, for example with trusted service providers such as our CRM, calendar, hosting, telephony, and messaging vendors who process data on our behalf and are bound to protect it. We may also disclose information when required by law or to protect our rights, safety, or property.

Data retention and security

We keep your information only as long as needed for the purposes described here or as required by law, then delete or anonymize it. We use reasonable administrative, technical, and physical safeguards, including encryption in transit (SSL), to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Opt out of texts by replying STOP; opt out of marketing emails using the unsubscribe link.
• Request access to, correction of, or deletion of your personal information by contacting us.
• Adjust your browser settings to limit cookies, though some site features may not work as intended.

Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page.

Contact us

Questions about this policy or your information? Reach N&M Academy LLC at mamoru@trysalesninja.com or call or text (503) 925-5583. We serve Sherwood & Washington County, OR.

See also our Terms of Service.